First Time Log In

Users are initially given a user name and a password to log in for the first time.


  1. In a web browser, go to the LeisureShield URL that has been given for the LeisureShield system.

  2. To log in, a user must type in the user name and password in the relevant field and click the ‘Log In’ button.

NB: It is important to keep all passwords memorable and safe. A combination of letters, numbers and symbols is recommended. If a user forgets their password, they can only be reset by an administrator or the SLA provider. Contact Fidelity Support on

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