Rectification (Fault Job) Replies

All data from the actions of Users can be input in to the Rectification of a Fault. This can be managed in two places in the system

  1. The Rectifications page

  2. The Rectifications Dashboard

At the Rectifications page, Replies can be managed:

  1. Click ‘Rectifications’ in the Control Bar

  2. Click Ratifications in the Page Tree

  3. Find the rectification (Fault Job) that is to be replied to by Drilling in to the Grid.

  4. Highlight it by clicking the text in the line in the Grid.

  5. Click the      Function Button to reveal the Pop Up:

6. Fill in the fields as required (described below):

Comment

The comment displayed on the reply.

Status

Users can change the job status to ‘Closed’ when adding a reply if needed.